Frequently Asked Questions (FAQ)

Remnant Clothing Co. is an online store specializing in high-quality, faith-inspired apparel. All our products are made on demand, meaning each item is printed specifically for you when you place an order. This allows us to reduce waste and offer a wide range of designs without excess inventory.

We partner with Printful, a trusted print-on-demand provider, to produce and ship our products. Once you place an order, Printful prints, packs, and ships it directly to you.

Each order is custom-made, so fulfillment times vary. Typically, orders are processed within 2–7 business days, followed by shipping, which depends on your location:

USA: 3–5 business days

Canada: 5–10 business days

International: We currently do not ship internationally, but plan to do so in the future.

Shipping times are estimates and may be affected by carrier delays, holidays, or high demand.

Currently Remnant Clothing Co. does not ship internationally. We are planning to do so in the future.

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

Processing and shipping delays can occur due to high demand, global supply chain issues, or customs processing for international orders. If your order seems delayed, feel free to contact us at [email protected] or call 1(888) 658-5004.

Since all items are made to order, we do not accept returns or exchanges unless the item is damaged, defective, or there was a printing error. Please double-check size charts before ordering.

We’re sorry for the inconvenience! If your item arrives damaged or you receive the wrong product, please email [email protected] within 7 days of delivery with:

Your order number

A photo of the item showing the issue

We will replace defective items (like for like) at no additional cost.

We start processing orders quickly, so we can’t guarantee cancellations or changes after an order is placed. If you need assistance, contact us ASAP at [email protected] or 1 (888) 658-5004, and we’ll do our best to accommodate your request.

We recommend checking our size charts before ordering, as each brand may fit differently. If you're between sizes, we suggest sizing up for a more relaxed fit.

We use premium-quality materials that prioritize comfort and durability. Specific fabric details are available on each product page.

We currently do not offer custom designs, but if you’re interested in bulk orders (10+ items), contact us at [email protected] for pricing and details.

If you realize a mistake, contact us immediately. If your order has already been processed, we may not be able to change the address. If the package is returned due to an incorrect address, we can reship it at your expense.

You can reach us via:

📧 Email: [email protected]

📞 Phone: 1 (888) 658-5004

⏰ Hours: Monday–Friday, 9 AM – 5 PM (CST)